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DoIT Help Desk Hours

Sunday: 3 p.m.-midnight   |   Monday-Thursday: 8 a.m.-midnight
Friday: 8 a.m.-5 p.m.   |   Saturday: email and voicemail monitored 9 a.m.-5 p.m.
Only email and phone services are available after 5 p.m.

Phone: 910.521.6260 | Email: helpdesk@uncp.edu
Location: D.F. Lowry Building, Room 110

System Announcements

  • Banner Maintenance (Sunday, March 1, 2015)

    Banner and Banner Self Service are available now but will be down from 7:00PM to midnight on Monday, March 2nd, to copy data to new servers.

  • Blackboard Maintenance (Wednesday, February 25, 2015)

    DoIT staff will be upgrading McGraw Hill and Pearson building blocks in our Blackboard production environment Thursday, March 5th. If you use Blackboard and the McGraw Hill or Pearson building blocks, the elements of those courses which directly interact with these building blocks may be unavailable from 6:00 AM to 7:00 AM. All other portions of Blackboard should be unaffected. Normal operation will be restored by 7:00 AM, March 5.


    Please report any problems to the DoIT Help Desk at helpdesk@uncp.edu or (910) 521-6260.


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